Når du handler i en NEYE butik kan du bede om et Tax Free køb, hvis du normalt er bosat udenfor EU.
Butikken vil give dig en speciel kvittering samt konvolut, som du skal gemme og udfylde. Du skal få stemplet denne kvittering i lufthavnen inden du forlader EU igen. Kvitteringen skal udfyldes og sendes som brev eller til nedenstående email.
Planet Payment vil modtage dine oplysninger og sørge for, at du får tilbageført momsrefusionen.
På kvitteringen vil du blive bedt om at udfylde:- Land
- Navn
- Adresse
- Postnummer
- Pas eller ID nummer
- Kortnummer
- Din underskrift
- Samt stempel fra lufthavn
Alle henvendelser, vedrørende egen momsrefusion, rettes til Planet Payment direkte på customerservices@planetpayment.com eller telefon: +45 70 27 78 44
Bemærk, at Planet Payment skal have henvendelsen på engelsk.
Læs mere på: PlanetPayment eller Tax Refund Customer ServicesWhen you shop in one of our NEYE stores, you can ask for a Tax Free purchase if you are usually a resident outside the EU.
The store will give you a special receipt and envelope that you must save and fill in. You must get the receipt stamped at the airport before you leave the EU again. The receipt must be filled and sent as a letter or to the email below.
Planet Payment will receive your information and they will make sure you get your VAT refund.
On the receipt you will be asked to fill in:
- Country
- Name
- Address
- Postal code
- Passport or ID number
- Credit card number
- Your signature
- Stamp from airport
All inquiries, referring to your own VAT refund, should be directed to Planet Payment directly at customerservices@planetpayment.com or phone: +45 70 27 78 44
Please note that Planet Payment must receive your inquiry in English.
Read more: PlanetPayment or Tax Refund Customer Services
